Privacy Policy

This privacy notice provides you with details of how we collect and process your personal data that is shared through www.wellnesswithsorcha.com

By providing us with your data, you warrant to us that you are over 18 years of age. 

Sorcha McIvor Clifford t/a Wellness with Sorcha provides ways for you to add personal information to her database. By clicking on ‘sign-up’, ‘buy now’, ‘submit’, and/or any other button (or functionality) that has a similar meaning, you are providing your explicit consent to be added to the Wellness with Sorcha communication system. By entering enquiry information into the contact form, you must be aware that anything you submit is sent to Wellness with Sorcha via her Gmail email system. You will not be added to any email listing without an opt-in form which you can manually select either by booking an appointment, or by signing up to the newsletter. Below outlines the methods of communication to you based on the information you provide. You may opt-out of emails from Wellness with Sorcha at any time by clicking on the “unsubscribe” button included on all currently available means of communication that is described below and used to communicate with you.

Wellness With Sorcha respects the privacy concerns of the users of its website, and the services and or goods provided there (the “SITE”). This privacy policy explains what information is gathered during a visit to the SITE and how such information may be used.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing wellnesswithsorcha@gmail.com  

USE OF INFORMATION

As a general policy, no personally identifiable information (“PERSONAL DATA”), such as your name, address, or e-mail address, is automatically collected from your visit to the SITE. ANY PERSONAL DATA COLLECTED BY THE SITE MUST BE VOLUNTARILY ENTERED BY THE SUBSCRIBER. “Special Data” is data that is sent voluntarily by the subscriber via use of contact form or email and is treated as confidential.

PERSONAL DATA is information that specifically identifies you (name, email address, ship to/bill to address, phone number) and can be used to specifically locate you from within the database and or filing system. The SITE’S various mailing lists, downloads, special offers, registration forms, and surveys may request that you give contact information such as your Name, Email, Phone number, Address.

SENSITIVE DATA is information that you supply voluntarily when emailing or booking an appointment with Wellness With Sorcha for a healing session, event, retreat, training, workshop or wellness talk, through the use of the contact form on www.wellnesswithsorcha.com. When you book an appointment using the acuity booking tool system, your contact information goes to Acuity Scheduling (Squarespace) who are GDPR compliant. Appointment notifications are then sent to Google Mail (Gmail) who are GDPR compliant. Anything that is sent via contact form or placed in the contact form is DEEMED CONFIDENTIAL and not shared with any third party or data controller. Any queries you may send direct to the main email address are also deemed confidential and are not shared with any third party.

Information submitted in general contact forms or via email query will be used to:

  • Email SUBSCRIBER the requested information

  • Email SUBSCRIBER a link to opt-into monthly newsletter

  • Provide SUBSCRIBER access to the requested content

Please note: if you provide your email address, name or any other PERSONAL DATA via an Instagram direct messge, question box or poll, you are explicitly and voluntarily giving your information and agree for it to be added to the Wellness with Sorcha database.

PERSONAL DATA submitted voluntarily by the SUBSCRIBER via email or general contact form is managed by the following companies: Google Mail (Gmail), who have made statements to say they are GDPR compliant.

Should the SUBSCRIBER request to be unsubscribed from any email listing they can click on the unsubscribe button supplied via squarespace email communication, or can reply directly to wellnesswithsorcha@gmail.com and ask to be removed from the mailing list.

LEGAL BASIS FOR USE OF INFORMATION

Wellness with Sorcha is legally processing SUBSCRIBER’S SENSITIVE and PERSONAL DATA based on the following:

  1. The SUBSCRIBER has given his or her explicit and voluntary consent via booking an appointment or providing information via contact form or email, or providing email information on Instagram with the consent to be added to communications

  2. The SUBSCRIBER has a contract that necessitates Wellness With Sorcha having his or her PERSONAL or SENSITIVE DATA;

  3. Wellness With Sorcha has a legal obligation that requires processing SUBSCRIBER’S PERSONAL and SENSITIVE DATA;

  4. There is a vital interest that necessitates Wellness With Sorcha processing SUBSCRIBER’S PERSONAL DATA

No 1:1 sessions are recorded and everything that takes place in 1:1 session is deemed confidential based on the ethics and guidelines of Reiki Practitioners and Coaches.

CREDIT CARD INFORMATION

Wellness With Sorcha does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user. All online credit card and/or debit card information is handled by Stripe.

USE TO THIRD PARTIES

PERSONAL DATA and SENSITIVE DATA is never sold, leased, or shared with any third parties. A third party is a COMPANY outside of the SUBSCRIBER – COMPANY- DATA CONTROLLER relationship where DATA CONTROLLERS are services used by the COMPANY to carry out certain tasks. The current list of DATA CONTROLLERS is: Squarespace, Acuity Scheduling, Gmail, Zoom, Stripe.

LEGAL OBLIGATIONS

Wellness With Sorcha may disclose SUBSCRIBER information in special cases when required by legal and or law enforcement and only when required by law. If Wellness With Sorcha has reasonable reason(s) to believe that disclosing PERSONAL DATA held by Wellness With Sorcha is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Wellness With Sorcha rights or property, other users of the SITE, and or anyone else that could be harmed by such activities, then Wellness With Sorcha will work with the appropriate and legitimate law enforcement and or legal authorities to make sure that the PERSONAL DATA is handled in accordance with the applicable laws.

ZOOM AND FACETIME SESSIONS

1:1 Sessions with Wellness With Sorcha are confidential and are never recorded. The only information that will be kept by the system is the time, date, duration and contact information which is required in order to create the appointment. Some online group events are recorded for example: online moon circles, meditation events, workshops, masterclasses and free events. In the event that these are recorded, your Personal Data will not be shared with any other participants. Sometimes there may be need to send information over the chat box, via email or via text message with lists of tasks/homework and tailor-made meditations or guidelines, all of this is deleted after the sessions have ended. Email information stays with the email server until such a time as emails are deleted. All emails and website form responses are on a secure server and any information that you send in an email about your session is totally confidential, only seen by her and her alone, and totally voluntary on your behalf. CONFIDENTIAL INFORMATION IS NEVER SHARED WITH ANYONE.

PROFILING PERSONAL DATA

Profiling means any form of automated processing of PERSONAL DATA consisting of the use of PERSONAL DATA to evaluate certain personal aspects relating to a SUBSCRIBER, in particular to analyse or predict aspects concerning that SUBSCRIBER’S performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements; Sinead de hOra DOES NOT ENGAGE IN ANY SORT OF PROFILING OF ITS SUBSCRIBERS BASED ON PERSONAL DATA.

EMAIL CONVERSATIONS

Email conversations are deemed confidential and never shared with anyone. All information you supply is over secure Gmail. Wellness With Sorcha cannot be held responsible for the integrity of email travel over the internet however she is currently researching alternatives which may be more secure.

SUBSCRIBERS RIGHTS

As a subscriber and or user of the SITE, you have the following rights:

  • Transparent information from Wellness With Sorcha regarding how they communicate and interact with the SUBSCRIBER;

  • The right to hear back from Wellness With Sorcha regarding any inquiry into SUBSCRIBER’S PERSONAL DATA;

  • To request correction of PERSONAL DATA from Wellness With Sorcha

  • Access to SUBSCRIBER’S PERSONAL DATA including knowing the purposes that the data is used for;

  • To request erasure from Wellness With Sorcha records provided that there are not overriding legal, public interest, or legitimate interests;

  • To a restriction on the processing of the PERSONAL DATA;

  • Data portability of PERSONAL DATA (having a record provided to you that is readable and commonly used that outlines the PERSONAL DATA Wellness With Sorcha has on you)

  • To object to processing of PERSONAL DATA – Wellness With Sorcha shall no longer process the SUBSCRIBER’S PERSONAL DATA unless Wellness With Sorcha demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the SUBSCRIBER or for the establishment, exercise or defence of legal claims.

  • To file a complaint with the supervisory authority;

  • The right to unsubscribe at any time (withdraw consent)

CHILDREN UNDER AGE 16

Wellness With Sorcha recognizes the special obligation to protect PERSONAL DATA obtained from children age 16 and under.  IF YOU ARE 16 YEARS OLD OR YOUNGER, Sinead de hOra REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO Wellness With Sorcha. If Wellness With Sorcha discovers that a child age 16 or younger has signed up on the SITE and or provided PERSONAL DATA, Wellness With Sorcha will delete that child’s PERSONAL DATA from her records straight away. Adult supervision is required at all times. Wellness With Sorcha does not work with children under the age of 16.

USE OF COOKIES

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using Wellness With Sorcha SITE easier by saving your passwords and preferences for you.

These cookies are restricted for use only on COMPANY’S SITE, and do not transfer any PERSONAL DATA to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions.  If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the SITE may not function properly or may be considerably slower.

LINKS TO EXTERNAL SITES

Wellness With Sorcha is not responsible for the content or practices of third party websites that may be linked to the SITE. Wellness With Sorcha is also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices prior to disclosing any information.

CONTACT INFORMATION

If you have any complaints or concerns about Wellness With Sorcha or about this privacy statement, please contact wellnesswithsorcha@gmail.com. Information provided by you via general email inquiries such as your email address is used only to respond to your inquiries/ bookings in the ordinary course of business, and is never shared with third parties.

SECURITY

Security for all PERSONAL DATA is extremely important to Wellness With Sorcha. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while Wellness With Sorcha strives to protect SUBSCRIBER’S PERSONAL DATA, Wellness With Sorcha cannot ensure or warrant the security of any PERSONAL DATA the SUBSCRIBER transmits via the internet. By transmitting any such information, SUBSCRIBER accepts that he or she does so at their own risk.

YOUR ACCEPTANCE OF THESE TERMS

By using the SITE, the SUBSCRIBER accepts the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the SITE. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.

STRIPE DATA PROTECTION

All Stripe transactions are subject to the Stripe privacy policy. Please see www.stripe.com for further information.